In a time when technology has become the heart of every organization, maintenance is no longer just about fixing issues after they occur — it has become an art of managing time, efficiency, and ensuring uninterrupted operations.

That’s exactly what the booklet “Maintenance and Incident Management – Your Guide to Modern CMMS Technologies” explains — in a simple, realistic, and practical way.

This guide walks you step by step to understand how smart systems like DocSuite CMMS can completely transform the way you manage maintenance.
From instantly logging a maintenance request, to automatically assigning tasks to technicians, to smart documentation and analytical reporting — the booklet shows how you can identify problems, understand their causes, and prevent them from recurring.

It also highlights the different types of maintenance:

  • Preventive Maintenance — to avoid failures before they happen.

  • Corrective Maintenance — to handle unexpected breakdowns efficiently.

  • Predictive Maintenance — powered by data and sensors to anticipate issues before they occur.

The booklet simplifies key concepts like MTTR (Mean Time to Repair) and MTBF (Mean Time Between Failures), two essential indicators for measuring your team’s efficiency and response speed.

Through real-world examples, it demonstrates how organizations have successfully achieved digital transformation using automation and smart reporting — reducing costs, accelerating repair time, and boosting satisfaction for both employees and customers.

In its final chapters, the booklet provides a practical roadmap for starting your journey toward smart maintenance — from analyzing your current situation, setting goals, and training employees, to selecting the right CMMS system for your organization.

With its clear and human tone, this booklet helps you move from traditional maintenance management to data-driven smart maintenance, giving you full control over every asset and every incident within your organization.

Because smart maintenance isn’t just about fixing issues quickly — it’s about preventing them before they even start.

📘 Download the full booklet here